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Monitoring Program Performance in Calgary’s Homeless-Serving System of Care

Summary:
I’ve just written a blog post discussing how program performance is monitored in Calgary’s Homeless-Serving System of Care. Points raised in the blog post include the following: -The Calgary Homeless Foundation (CHF) is the System Planner for Calgary’s Homeless-Serving System of Care (full disclosure: I work as CHF’s Director of Research and Data). As System Planner, CHF disburses approximately million annually to programs in Calgary that assist households experiencing homelessness (I’ve previously blogged about those various programs here). -CHF also monitors performance of the programs it funds; it uses Key Performance Indicators (KPIs) as part of that effort. -CHF has recently unveiled new KPIs (which are the subject of my new blog post). The link to the new blog post is here.

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I’ve just written a blog post discussing how program performance is monitored in Calgary’s Homeless-Serving System of Care.

Points raised in the blog post include the following:

-The Calgary Homeless Foundation (CHF) is the System Planner for Calgary’s Homeless-Serving System of Care (full disclosure: I work as CHF’s Director of Research and Data). As System Planner, CHF disburses approximately $42 million annually to programs in Calgary that assist households experiencing homelessness (I’ve previously blogged about those various programs here).

-CHF also monitors performance of the programs it funds; it uses Key Performance Indicators (KPIs) as part of that effort.

-CHF has recently unveiled new KPIs (which are the subject of my new blog post).

The link to the new blog post is here.

Enjoy and share:

Nick Falvo
Director of Research & Data, Calgary Homeless Foundation. Economist. Research Associate, Carleton University Centre for Community Innovation. Tweets are my own.

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